GTC

Terms and Conditions

1. Application
Styleserver, Jan Eißmann & Florian Köhler GbR.
represented by Florian Köhler, Jan Eißmann. VAT No.: DE 240702615
Boyenstr. 41, in 10115 Berlin, P.: 030-40500519, F.: 030-47375470
Email: office(ät)styleserver.de

Styleserver offers under the URL www.styleserver.de an online shop for clothing, accessoires and jewelry. The following terms and conditions shall apply for all orders by customers.

2. Contract
All orders are subject to acceptance and availability.
2.1 The presentation of products in our online shop is not a legally binding offer but a request for orders. Errors and changes are reserved.
2.2 By clicking the order button at the last step of the ordering process, you submit a binding offer to purchase the goods included in the basekt of goods. The contract of purchase, however is concluded later by our express confirmation or the delivery of goods ordered.
2.3. As a confirmation of receipt of your order we will send you the text of your order immediately by email. Our Terms and Conditions can be viewed, saved and printed at any time. You can review your current orders in our customer log-in area, only after prior registration.

3. Prices and Payment
3.1 Unless specified otherwise all mentioned prices are given in EURO incl. VAT plus shipping costs.
3.2. The purchase price is due immediately upon our confirmation notification or the delivery unless you selected payment method "invoice", "cash on pick up" and "cash on delivery" (possible only for deliveries within Germany, an additional 2 EUR fee has to be paid). The payment of the goods shall be at your choice by advance payment, credit card (> VISA 3D-secured payment/ MasterCard SecureCode), Paypal, invoice (within Germany), Sofortüberweisung, on delivery and on pick up in our store in Berlin Prenzlauer Berg.

4. Shipping Costs/Shipping to Non EU countries

Shipping costs for deliveries within Germany
  • 0 EUR: Within Germany at a order value of 100 EUR
  • 6 EUR: Within Germany at a order value below 100 EUR


Shipping costs for delivery to foreign countries
  • 15 EUR: Andorra, Austria, Belgium, Denmark, Faraör Islands, Finland, France, Great Britain, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Sweden and Spain
  • 20 EUR: Canada, Norway, Switzerland and USA
  • 25 EUR: Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Island, Latvia, Liechtenstein, Lithuania, Malta, Poland, Romania, San Marino, Slovenia, Slovakia and Turkey
  • 30 EUR: China, HongKong, Indonesia, Japan, Mexico, New-Zeeland, South Korea, Singapur and Thailand
  • 35 EUR: Bahrain, Cuwait, Egypt, India, Israel, Malaysia, Saudi Arabia, Taiwan and United Arab Emirates
  • 40 EUR: Australia, Bosnien and Herzigovina, Georgia, Moldova, Montenegro, Macedonia, Serbia and Russia
  • 50 EUR: Argentina, Brasil and Chile


For deliveries in Non EU countries you have to pay taxes, duties and fees. You will find additional information on the follwoing website: http://ec.europa.eu/taxation_customs/dds/cgibin/tarchap?Lang=DE and for import turnover tax http://auskunft.ezt-online.de/ezto/Welcome.do . Especially for Switzerland: http://xtares.admin.ch/tares/login/loginFormFiller.do

Deliveries to Non-EU-countries will be charged without the VAT. You will safe 19% on the retailprice!

5. Deliveries
5.1 Within Germany we ship with DHL. You will find an exact delivery time at every productdescription.
5.2 Deliveries to other countries are handeled by FedEX. You will receive an eMail by FedEX concerning the tracking possibilities.
5.3. Should the delivery of the goods, despite two attempts to deliver, fail, we reserve the right to withdraw from the contract. Where appropirate, consideration will be promplty refunded.
5.4. Should the ordered product not be available, because we are not supplied with this prodact from our suppliers without fault, we reserve the right to withdraw from the contract. In this case we we will notify you and offer you where appropriate the delivery of a comparable product. If no comparable product is available or you do not wish to supply a comparable product, we will prompltly refund consideration.
5.5 The goods remain the property of Eißmann & Köhler GbR. until fully payed.

6. Liability
Our liability for damages arising from contractual, contractual, tortious or other legal grounds are excluded, except when it comes to the loss of life, limb or health or injury on an intentional or grossly negligent conduct of Eißmann & Köhler GbR. or its vicarious agents or if it is a violation of one obligation essential for the purpose of the contract. Other legally binding liabilities, such as the Product Liability Act, also remain unaffected.

Restitution proceedings and consequences for Consumers

The buyer can return the goods within two weeks without explanation. The fixed period begins with receipt of these instructions in written form (as a letter, fax or e-mail), but not before the buyer receives the goods (for recurring deliveries of similar items, not before the buyer receives the first partial delivery) and not before the completion of the duty to inform the buyer according to gemäß Artikel §246 paragraph 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our duty according to § 312e paragraph 1 sentence 1 BGB in conjunction with §246 § 3 EGBGB. The buyer can declare a return with a return request in written form when the goods are not transportable as a parcel, e.g. bulky goods. An on time dispatch of the goods or the return request complies with the two-week deadline. In either case, the return is done at the cost and risk of the buyer (with exception of Finland).

The return of goods or return requisition is to be sent to:

Styleserver
Eißmann & Köhler GbR.
Boyenstr. 41,
10115 Berlin
Germany

In the case of effective return, the goods and services taken by either party are to be returned and if applicable, goods and services used (e.g. compensation for use) are to be compensated. A value compensation claim can be demanded with the deterioration of goods. This does not apply if the deterioration of the goods is exclusively attributed to testing, as it would be possible for buyers to do in shops. Otherwise the buyer can avoid the obligation for value replacement for using the goods according to the terms and conditions by not using the goods as his/her own property and omitting anything that impairs the value of the goods. The obligation to refund payments must be fulfilled within 30 days. The time limit begins for the buyer when the goods or return requisition are shipped; the time limit begins for the seller at the receipt of sent goods or the return requisition.
This ends this statement of the Restitution proceedings and consequences.

(This information is intended solely for informational purposes.)
Help & More
Quickhelp
How to reach us

You can reach us by phone, email or you can have a chat with us. To give us a call please dial +49 (0) 30 40 500 519. To email please go to contact. We try to reply as soon as possible, latest within 24h. For a very quick answer use our chat service. Go to a product page and click on start service chat.

Sizing

We always do our best to mention the right sizes for all available sizes. You will find the size information on the product page. If the given information is not sufficient please contact us.

How to purchase

Start by selecting a product in the right colour and size. Then press “Add to basket”. Continue shopping or open the basket. You will find it on the right top of every page.

You do not have to register to shop at Styleserver. In this case your personal data will only be saved for delivery reasons.

For safety reasons we do not save any payment data, i.e. credit card information.

Shipping costs

Shippings costs for deliveries within Germany

We ship to the countries stated below. Within Germany we ship with DHL. The shipping within Germany cost 3,9 EUR (Free shipping if value of order exceeds 100 EUR).

Free shipping on orders within Germany and a minimum value of 100 Euro (no express shipping)

You will find all other shipping shipping cost on this page: Overview shipping cost

Deliveries to Non-EU-countries will be charged without the VAT. You will safe 19% on the retailprice!

Returns

You are free to return the good within 14 days after you received it. Within Germany we will pay the cost for returns, if the value of returned good is more then 40 Euro. To return please write an email at office(ät)styleserver.de and please mention your order no. We debit all returns as they were paid. We will refund as soon as possible, nevertheless refund will be done 7-10 days after we received the return.

Payment

All prices mentioned on Styleserver.de include VAT and exclude shipping costs.

Deliveries to Non EU-countries are VAT free. You will safe 19% on all goods.

For deliveries to Non EU-countries you may have to pay taxes, duty and fees.

To pay at styleserver.de, you can choose from one of these options: Credit Card - Visa, Master, Amex - (> VISA 3D-secured payment), Paypal, prepayment via bank transfer. Additional for deliveries within Germany we offer: Invoice (max. 150€), cash on pick up and cash on delivery (+2 Eur to be paid on delivery).

Delivery Times

You will find detailed delivery time information on every product page. If a product is not available as mentioned we will contact you immediately.

If you want to receive your order on a special date. Please write an email to office(ät)styleserver.de.

© 2013 Copyright 2009 Styleserver.de | *All products incl. VAT excl. shipping costs.